Welcome to Blue Diamond Dates
We aim to provide a smooth and hassle-free shopping experience. Below are the details of our shipping and return policies. Please read them carefully to ensure you’re fully informed before making a purchase.
Shipping Policy
- Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Shipping Methods & Delivery Times:
Standard Shipping: 3-5 business days
Express Shipping: 1-2 business days - Shipping Costs: Shipping charges will be calculated at checkout.
- Tracking Information: Once your order has been shipped, you’ll receive an email with tracking information to follow your package.
Return & Refund Policy
- Eligibility for Returns: We accept returns on unopened, unused items within 30 days of delivery. Due to health regulations, we do not accept returns on food items once opened or removed from their packaging.
- How to Initiate a Return:
Contact our customer service at bluediamonddates@gmail.com with your order number and the reason for the return. Returns must be initiated within 30 days of receiving your order. - Return Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery of your return.
- Refund Processing Time: Once your return is approved, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Order Cancellations
Orders can be canceled only before they are shipped. Please contact us within 24 hours of placing your order if you wish to cancel.Contact Us
If you have any questions regarding shipping or returns, feel free to reach out to us:
Email: bluediamonddates@gmail.com
Phone: +91 90991 10968